Hope Haven - West Cumbria Mental Health Partnership

West Cumbria Mental Health Partnership

Hope Haven provides mental health and wellbeing support for adults (18+) in Whitehaven and Copeland. We’re here for you, whatever you’re struggling with.

Contact Hope Haven:

(Please use these details, not the ‘contact us’ tab above)

Use our online contact form
Call 01946 556136 (line open Monday-Friday, 9am-5pm)
Book an online appointment with our ‘virtual safe haven’ to speak to a support worker between 4pm and midnight, seven days a week.

Walk-in support in Whitehaven:

Visit us at 40 King Street, Whitehaven CA28 7JN.

We’re open:

9:30am – midnight Mondays to Fridays (including on Bank Holidays)
4pm – midnight on Saturdays and Sundays

Just walk in and talk to us about what you’d like our help with. (We have private rooms to use if you’d prefer a more discreet conversation.)

You don’t need an appointment or referral.

This sheet can help you think about what you’d like our help with. (If you’d like, you can print it out to bring with you – but you don’t have to.)

What is Hope Haven?

People do not need a referral to get support from Hope Haven. It is open to all adults in the Copeland area.

We’re here for anyone who needs help with their mental health and wellbeing. Whether you just drop in for a bit of advice, or you need more support over a longer period of time, we can help.

We’re here to support you, your family, friends, carers or anyone needing support, advice and practical information.

We will:

Listen to you, with no judgement.
Ask you what sort of help you’re looking for, and work together on solutions that work for you.
Support you to have a healthy lifestyle.
Help you discover and build on your confidence.
Connect you with other local organisations that can help you.

All the support we offer is free.

We’re here for everyone aged 18+ in Copeland and Whitehaven.

You don’t need to be ‘referred’ by your GP (doctor) or a health / care professional to get help from us.

Hope Haven is a group effort by several organisations working together. We have staff from Cumbria Health; Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW); Everyturn Mental Health; Home Group; iCan Wellbeing Group CIO; The Well Communities CIC; and Whitehaven Community Trust. The service is funded by NHS England.

How We Use and Protect Your Data

Everyturn Mental Health is the Data Controller for Hope Haven. We store your information securely in line with UK GDPR and the Data Protection Act 2018. Your data is only accessed by the clinicians involved in your care and by our specialist Information Access Team.

If you would like to see the information we hold about you, you can make a Subject Access Request (SAR) by emailing: accesstorecords@everyturn.org